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June 27th, 2008
Security at What Cost?
Electronic Frontier Foundation and Asian Law Caucus, two civil
liberties groups in San Francisco, filed a lawsuit to force the government to
disclose its policies on border searches, including which rules govern the seizing and copying of the
contents of electronic devices. They also want to know the boundaries for asking
travelers about their political views, religious practices and other activities
potentially protected by the First Amendment. The question of whether border
agents have a right to search electronic devices at all without suspicion of a
crime is already under review in the federal courts.
The lawsuit was inspired by some two dozen cases, 15 of which
involved searches of cellphones, laptops, MP3 players and other electronics.
Almost all involved travelers of Muslim, Middle Eastern or South Asian
background, many of whomÂ… said they are concerned they were singled out because
of racial or religious profiling. more info
June 23rd, 2008
Most Data Breaches Caused By IT Administrators and Business Partners
Inside security breaches create more security violations than
those of outsiders say a security breach analysis study published by a major
telephone carries.
-
External breaches pose the greatest
threat (73%), but achieved the least impact (30,000 compromised records
-
Insiders breaches pose the least threat (18%), and
achieved the greatest impact (375,000 compromised records - plus 50% of
these are as a result of IT Administrators
- Business partner breaches posed a mid-sized threat (39%) but compromised
187,500
While these are rudimentary numbers, the relative risk scores are reasonable
and discernable. It is also worth noting that the business partner numbers rose
over the duration of the study, making partner crime the leading factor in
breaches. This is likely due to the ever increasing number of partner
connections businesses are establishing, while doing little to nothing to
increase their ability to monitor or control their partner's security
posture. more info
June 11th, 2008
87% of Data Breaches are Avoidable Says Verizon
Data breaches are a fact of life with the advance of Wi-Fi, 3G, and remote
computing as it is done in todayÂ’s flexible business environment.

Data breaches and network intrusions occur because the personal
information compromised includes data elements useful to identity thieves, such
as Social Security numbers, account numbers, and driver's license numbers. Some
breaches do not expose such sensitive information; however, they still expose
individuals to identity theft and business to a compromise of their electronic
assets and that must be disclosed under Sarbanes-Oxley and various state
laws.
According to Verizon, nearly nine in 10 corporate data breaches could have
been prevented had reasonable security measures been in place.
The Verizon "2008 Data Breach
Investigations Report" spans four years and more than 500 forensic
investigations involving 230 million records, and analyzes hundreds of corporate
breaches including three of the five largest ones ever reported.
They found that 73 percent of breaches resulted from external sources versus
18 percent from insider threats, and most breaches resulted from a combination
of events rather than a single hack or intrusion.
Recommendations for Enterprises
Simple actions, when done diligently and continually, can reap big benefits,
the study notes. Key recommendations include:
- Align process with policy. In 59 percent of data breaches, the
organization had security policies and procedures established for the system,
but these measures were never implemented. Implement, implement, implement.
Create a data retention plan. With 66 percent of all
breaches involving data that a company did not even know was on their system,
itÂ’s critical that an organization knows were data flows and where it resides.
Identify data and prioritize its risk to the organization.
- Control data with transaction zones. Investigators concluded that network
segmentation can help prevent, or at least partially mitigate, an attack. In
other words, wall off data when and where appropriate.
- Monitor event logs. Evidence of events leading up to 82 percent of data
breaches was available to the organization prior to actual compromise. Data
logs should be continually and systemically monitored and responded to when
events are discovered.
- Create an incident response plan. If and when a breach is suspected, the
organization must be ready to respond, not only to stop the data compromise
but to collect evidence that enables the business to pursue prosecution when
necessary.
- Increase awareness. Only 14 percent of data breaches were discovered by
employees of the victimized organization, even though employees are the first
line of defense in safeguarding data. Educate them to be aware.
- Engage in mock-incident testing: Making sure employees are well-trained to
respond to a breach. Run drills and test peopleÂ’s abilities, judgements and
actions during a mock crisis.
A complete copy of the "2008 Data Breach Investigations Report" is available
at http://www.verizonbusiness.com/resources/security/databreachreport.pdf.
more info
June 3rd, 2008
ID Theft By Those Close To You
ID Theft is not
just by strangers in Eastern European countries. A recent arrest shows how an Ivy League
economics graduate and his girl friend who looked like the Mr. and Mrs. American
couple stole the identities of friends, co-workers and neighbors.
They enjoyed an luxurious life style that included trips to the
Caribbean, Hawaii, and Europe. In a
very brief period they stole over $115,000 and were in process of trying to
steal over $120,000 when they were arrested.
They used simple techniques like
breaking into apartment to get information on neighbors, dumpster diving, and
getting mail box keys for their apartment complex. They applied for credit cards
and then intercepting the cards when they arrived via the mail. They also had fake driverÂ’s licenses
and an industrial machine that made identity cards. more info
May 29th, 2008
Free Wi-Fi May Become a Reality
The U.S. Federal Communications Commission (FCC) plans to vote on a program
to auction a "Free WiFi" spectrum.
The winner of the 25Mhz piece of spectrum in the 2155MHz band would be
required to deliver free wifi Internet access. The operator could choose to use
any technology, but in that range, WiMax or many of the mobile technologies
would make sense.
The FCC believes this is a good idea and demonstrates the FCC's
commitment to supporting initiatives that have a positive impact on the next
phase of broadband innovation. This will give consumers greater choices to
access the Internet said a FCC spokesperson.
The FCC has developed the plan based on proposals from several companies. In
2006 one company proposed that the FCC give the company the spectrum so that it
could offer free wireless Internet access to users. The company planned to fund
the network through advertising and said that it would give the FCC 5 percent of
its gross revenue. The FCC's current proposal would simply auction the spectrum
to the highest bidder and require the free services.
The current proposal also includes a requirement for a content filter that
would aim to prevent minors from accessing adult content over the free network.
The final plan could also include specified data rates for the free service.
more info
May 26th, 2008
Data Breach and Network Intrusion Tools Released by IT Toolkits.com
Data breaches and network intrusions occur because
the personal information compromised includes data elements useful to identity
thieves, such as Social Security numbers, account numbers, and driver's license
numbers. Some breaches do not expose such sensitive information; however, they
still expose individuals to identity theft and business to a compromise of their
electronic assets and that must be disclosed under Sarbanes-Oxley and various
state laws.
Janco has defined a set of tools which enterprises
of all sizes can use to be prepared to protect against breaches and intrusion,
know when it occurs, and provides the ability to respond quickly when it does
happen.
The Data
Breach and Network Intrusion Detection Tools are the tools that
are needed and contain:
-
Security Manual
Template
-
Security Audit
Program
-
Network Event
Viewer
-
Smart Disk
Monitor
-
Text Log
Monitor
-
Internet Service
Monitor more info
May 24th, 2008
US Tax Court Warns of Phishing Attack
The US Tax Court has posted a warning on its site
about a Spear Phishing attack. The site says:
The United States Tax Court has received
many telephone calls regarding an e-mail which purports to
originate from the Court being sent by a member of the Tax Court's
practitioner bar. This message is an example of Spear Phishing, which is
an e-mail spoofing attempt that targets a specific organization. The
Tax Court is not disseminating any e-mail notice to
anyone who currently has a case before this Court. If you
receive an e-mail with a subject line that includes the text, Notice of
Deficiency # followed by a series of numbers or US Tax Petition, along with a
malformed docket number following the format #000-000, and a sender address of
noreply@ustaxcourt.org,
complaints@ustaxcourt.org, or
notice@ustaxcourt.org,
please ignore/delete the e-mail and do not
click any link within the e-mail
message. more info
May 14th, 2008
Merger of HP and EDS Will Eliminate Thousands of Jobs in India
With the acquisition of EDS by HP there will be a reduction in the
number of IT service jobs. That
will have a large impact on Outsources.
There are over 137,000 EDS jobs, with almost 25,000 in India, and many of
those jobs will be eliminated in a consolidation and automation of the combined
companies data centers.


The
elimination of jobs will put more pressure on outsource providers as there will
be a surplus of employees who will be out of work.
In the
1970s that occurred in the US and that drove a recession. The question is will that be good for
the US job market or not. Only time
will tell. more info
May 10th, 2008
Encryption is a must to meet mandated requirement

The
California privacy protection act, SB 1386, which is a model
for many states including New York, exempts companies that can prove
lost data was encrypted from the requirement that they notify consumers. When
mobile data is encrypted, thieves hoping for gold bars of valuable data are left
instead with a solid, impenetrable and useless brick.

When protecting data on mobile computers, companies have two
primary choices:
-
File and Folder Encryption: This type of technology allows users to
encrypt sensitive files themselves.
-
Whole-Disk Encryption (Full-Disk Encryption): Centrally managed, this
process relies on software and hardware
products. more info
May 2nd, 2008
Over 25% of All Enterprises Faced a Disaster in the Last 5 Years
Janco has found that
more than a 26% of its client firms have faced some sort of a disaster over the
past five years. CIOs need to
convince executives in their enterprise to invest in business continuity and
disaster recovery systems. CIO need to effectively communicate that business
continuity and disaster recovery planning is not just an insurance
policy.

CIOs know their systems are vulnerable and they
want to do something about it. In these tough economic times, it is hard to get
funding for business continuity and disaster recovery. CIOs who tie business
continuity and disaster recovery planning to mandated compliance needs are more
successful in obtaining the necessary funding.
Many of these same companies consider disaster
recovery investment as a rolling upgrade that consistently augments existing
infrastructure and application investments rather than a one-time event that can
be delayed.
In one research study by another firm many CIOs
blamed disasters on non-natural disruptions and incidents. The data shows that
42% of the firms surveyed said power failure was the most common cause of
declared disasters and downtime, while 32% cited hardware failure, and 21% cited
network failure. more info
May 1st, 2008
LoJack for Laptop Systems Soon to be a Reality
Absolute Software Corporation is collaborating with
Intel to integrate its Computrace asset management, data protection, and theft
recovery technology and services into Intel's Anti-Theft Technology (ATT). The
technology will be a key component of Intels Anti-Theft Technology (ATT) to be
delivered on the upcoming Centrino processor platform later this
year.

Absolute is known for its Computrace LoJack for
Laptop system, which is currently available and has been responsible for the
recovery of over 6,000 stolen notebook computers, including Macs, since it
debuted. Additional products in the Computrace family can add comprehensive
laptop management features such as IT asset management, remote data delete and
software license management.

For more than a decade, Absolute Software has
single-handedly created and developed the market for BIOS-persistent,
Internet-based tracking of mobile computers. Computrace is also capable of
remotely deleting data and physically recovering lost or stolen computers --
assisting customers in complying with data privacy regulations, said the CEO of
Absolute Software. more info
April 25th, 2008
Since IBM in the 60s Vendor Have Helped to Recruit Staff for Customers
Many vendors offer free headhunting
services to customers, fulfilling what is often an acute need. They
achieve two goals with that effort: first they do a favor for both the customer
and the employee who is hired; and second they have some in the employ of their
customer who will not be reluctant to push some business their way.

A small group of solution providers in recent
years has started a for fee headhunting serivice. Though playing headhunter
was not exactly in their original business plans, these solution providers have
tackled recruitment as another service for their customers.
more info
April 21st, 2008
What is the True Cost of Data Loss
(Symantec) Information drives a business. The success and
viability of that information hinge on an administratorÂ’s ability to protect its
integrity while keeping it available throughout the enterprise at all times.
However, the exponential growth rate of data volumes; shrinking backup windows;
the demand for more effective change management; and the need for fast, reliable
recovery create stiff challenges for disaster recovery efforts. TodayÂ’s
solutions must offer best-of-breed data protection and system recovery. An
essential part of such a solution is granular data protection. Businesses cannot
afford to waste valuable time and resources restoring a complete data volume or
database when all a user needs is a single file or email message.
To calculate the annual loss expectancy (ALE) of an asset, you use
the quantitative risk analysis method. This calculation is determined by first
figuring the annual ra te of occurrence (ARO) and the single loss expectancy
(SLE).
Once those values are known, ARO x SLE = ALE. Suppose the
SLE is US$35,000, and the ARO is 12 (i.e., the cost of the server being down for
a day is US$35,000, and this attack happens once every month). In this example,
US$35,000 x 12 = US$420,000 per machine.

To protect your financial viability, you need to be
able to perform data restoration and bare metal system recoveries more
efficiently and faster than ever.
With Continuous Data Protection added to your data protection
efforts, you can take advantage of application data protection in remote offices
while reducing costs and minimizing the IT workload. Continuous Data Protection
helps eliminate the hassle and expense of tape-based backups at remote sites by
replicating data from remote office servers to a central location at the
corporate office, where data can be reliably backed up and stored. Centralizing
backups minimizes the costs associated with hardware, media, and administration
investments at remote offices. more info
April 17th, 2008
Many are not ready for VoIP
ItÂ’s safe to say Internet Protocol (IP)
telephony has arrived as a feasible communications technology for business. And
for good reason. Now that the telecom industry has had time to refine it and
more organizations are deploying it, IP telephony is delivering on its claims of reducing calling costs, simplifying administration,
and providing greater communications flexibility with software applications
taking the place of traditional hardware systems. IT chiefs and corporate level
decision-makers also are looking more closely at IP telephony as voice quality
continues to improve, and as organizations that use IP continue to consistently
reach the “Five 9’s” level of reliability with 99.999% system
uptimes.
But perhaps the most compelling argument for implementing IP
telephony is that Private Branch Exchange (PBX) telephone systems — the systems
the business world has used the last 30+ years to generate calls — are expected
to be near extinction by year-end 2008. Gartner, Synergy, Forrester and other
industry analysts made that prediction as early as 2003, and their collective
forecast is coming true as a number of PBX manufacturers announce plans to cease
development and support of their PBX products. IP telephony, after all, is
forcing their hand. Compared to IPÂ’s standards-based software approach and
ability to converge voice on a data network, traditional proprietary PBX systems
are more difficult to integrate with an organizationÂ’s business applications and
business rules, and have increasingly become more expensive to maintain or
update. more info
April 13th, 2008
Wireless policy is critical to meet mandated requirements
Wireless security is critically
important. If the wireless device of an executive slipped out of his briefcase
while in a taxi cab, all of your critical data and statistics could be exposed.
With wireless security, a single point of control is needed so
IT can manage how users interact with your systems. This point of control must
sit behind the corporate firewall. Make sure you have the ability to mandate
passwords for users, the ability to wipe data from the device remotely, as well
as the ability to lock the device remotely. Being able to establish settings
through policies or parameters and providing robust control across all devices
is extremely important to corporate security.
End-to-end security is a top priority
for most companies and government organizations. IT departments also need to be
concerned about exposure to viruses, denial of service attacks and malware.
Organizations need to ensure that their wireless platform meets appropriate
standards to protect their corporate systems and data.
All transmissions from the wireless
device to servers behind the corporate firewall should be secure from end to
end. Think about confidentiality, integrity and authenticity. Confidentiality is
typically achieved using advanced encryption. Integrity ensures a message has
not been tampered within transit. Authenticity allows the recipient to identify
the sender and trust that the sender actually sent the message.
For additional application security,
features such as code-signing can ensure that every application loaded onto a
device is tied to an author, which locks out potentially malicious or
unauthorized applications. System administrators, once again, should be able to
maintain control by setting an IT policy that blocks third-party applications
from being loaded on the handheld. more info
April 3rd, 2008
What security threats do businesses face today
From spyware and phishing to intrusion attempts,
the threats attacking computer networks are more dangerous than ever. Many
threats are targeting specific industries with
convincing-looking e-mail and phone calls. The hackers hope to direct employees
to counterfeit Web sites, in order to harvest passwords and private financial
information or steal computer and network resources. Some analysts now say that
the revenue from cybercrime in the United States now exceeds that of illegal
drug activity.
There is a change in the threat landscape,
before they were noisy and targeting the perimeter of the network, now they
are becoming much more silent, difficult to detect and highly targeted,.
“
Many attacks are targeting Web browsers and the
client applications on the computer itself. And while a small business network
may not be as complicated as an enterprise network, they still have desktop and
mobile clients.
Because small businesses have fewer IT resources at their
disposal, they need solutions that provide comparable protection, at affordable
costs and requiring minimal administration. more info
March 28th, 2008
What are the advantages of VoIP for enterprises with PBxs?
What are the advantages of VoIP for enterprises
with PBxs?
|
|
Traditional |
VoIP |
|
Conference
Calls |
Special
equipment is required for more than three people |
Easily
conference large numbers |
|
Mobility |
Very
difficult to set remote users up in systems if they are
local |
Easily
add remote users of any kind |
|
Phones |
Can
only provide traditional phone services, albeit complex
ones |
Can
be programmed to provide internal and external apps of all
kinds |
|
Efficiency |
Dedicated
voice lines provide known quality levels but no
flexibility |
More
efficient use of
network | more info
March 25th, 2008
Web 2.0 is a Security Nightmare for Many
CIOs
and IT managers are excited about leveraging Web 2.0 technologies—wikis, blogs,
content tagging, and social networks, for example—to drive collaboration,
improve knowledge management, and spur innovation. But Web 2.0 comes with a raft
of security vulnerabilities, and the fallout from data theft and network
compromises can be devastating.
Why is Web 2.0 so dangerous? Because it
opens corporate applications to user contributions via the Internet, and thatÂ’s
where hackers and thieves are waiting to launch their attacks.
Download
the complimentary white paper, “Web 2.0: Worth the Risk?” to learn how malware
can turn your Web 2.0 implementation into a liability, and about how hackers
exploit new threats to:
- Compromise individual PCs
- Compromise Web sites
- Steal data
- Gain control of Web-based management
consoles
- Misappropriate corporate data
more info
March 20th, 2008
Help Desk and service requests better served by Internet based support
Centralization was the first great innovation of technical support. As
mainframes with their dedicated cadre of IT professionals increasingly gave way
to the widespread deployment of complex software running on a broad array of
off-the-shelf hardware, on-site support with local help desks was no longer
practical. But in the process,
something important was lost. Field service technicians were with the
equipment, but User Help desks in remote centers had to work through customer
intermediaries. While some of these customers were quite skilled, it was never
quite the same as working on the systems in person. Resolutions simply took
longer. Stopgap measures evolved,
but are cumbersome, often less secure, and donÂ’t scale across todayÂ’s
heterogeneous, many-to-many Internet environment.
Internet-Based Support to the Rescue
In recent years, support centers have discovered and adopted a new breed
of remote support. It provides the next best thing to being there in person,
letting User Help Desks virtually sit next to customers, see what is on their
screens, and take over if appropriate. They make it easy to upload and download
files to diagnose and resolve issues. And their architecture lets them do this
in a way that is secure, under the customers control, fast, and scalable. They
do not require time-consuming or undesired software installations on the
customer machine. Setting up a connection is fast, no matter how the computers
are connected to the Internet.
The results have been dramatic:
-
Faster time to resolution,
as phone tag and data gathering steps are eliminated, and more issues are
resolved at first contact.
-
Higher TSR productivity,
as support engineers can work directly on the system, and see exactly what is
happening without needing to recreate customer environments on lab
computers.
-
Better root cause analysis,
as engineers can see defects exactly as they present themselves at customer
sites.
-
Training as a byproduct of support,
as the customers watches, learns, and duplicates expert resolution
processes.
-
New tools for workforce monitoring and coaching
as
Quality Assurance teams can review remote session
recordings.
-
Higher customer satisfaction and loyalty as
a natural side effect of faster, more accurate, and more transparent
resolutions.
more info
March 15th, 2008
Disaster Planning and Server Consolidation
 The cutting edge of virtualization technology may have set its
sights on virtual PCs, unified network fabrics and other esoteric applications,
but server consolidation remains the primary driver for most data centers. In
fact, only a handful of enterprises have begun the process of virtualizing their
server farms, according to most recent surveys, although the pace is likely to
pick up as energy costs and competitive pressures drive organizations to
increase performance even while paring down their hardware infrastructures. But
as those who have already taken the virtual plunge have no doubt realized,
consolidating servers is not just a matter of powering up the virtualization
layer and then pulling equipment out of racks. There is a long list of factors
to consider with any centralization project and a wide range of land mines that
need to be avoided to prevent service failures. One of the main concerns is the
resiliency of remaining hardware. more info
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