| SKU / Product | Price | Cart |
| R-00040 / Metrics, Outsourcing, and Service Level Bundle | $1,199.00 | |
The Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks.
The metrics cover all areas of the Internet and Information Technology -- including WIRELESS metrics. In addition, there are industry specific examples for financial services, distribution, manufacturing, education, entertainment, government, hospitality, insurance, medical, real estate and retail.
The Practical Guide for IT Outsourcing is provided in Microsoft WORD format. It is can be used in whole or in part to plan for, negotiate, and manage outsourcing agreements.
Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format.
Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes 12 full job descriptions in WORD and PDF formats. They are:
1. VP Administration
2. VP Strategy and Architecture
3. Director IT Management and Control
4. Manager Contracts and Pricing
5. Manager Controller
6. Manager Metrics
7. Manager Outsourcing
8. Manager Service Level Reporting
9. Metrics Measurement Analyst
10. Quality Measurement Analyst
11. System Administrator Unix
12. System Administrator Windows
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| P-02005 / Metrics for the Internet, IT, and Service Management (PDF) | $599.00 | |
The Metrics for the Internet, Information Technology, and Service Management is over 300 pages, defines 540 objective metrics, and contains 83 Metric reports that show over 220 objective metrics. An Adobe PDF document with electronic bookmarks
The metrics cover all areas of the Internet and Information Technology -- including WIRELESS metrics. In addition, there are industry specific examples for financial services, distribution, manufacturing, education, entertainment, government, hospitality, insurance, medical, real estate and retail. |
| P-SP123 / Practical Guide for IT Outsourcing (Word / PDF) | $429.00 | |
The Practical Guide for IT Outsourcing is provided in WORD (2003 and 2007) Adobe Reader PDF format. It is can be used in whole or in part to plan for, negotiate, and manage the outsourcing process. In the 133 pages included are a sample contract, service level agreement, ISO 27001 and 27002 security audit checklist, Business and IT Impact Questionnaire, HIPAA audit program and much more.
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| P-00872 / Service Level Agreement Policy Template and Sample Metrics (Word/PDF) | $499.00 | |
Service Level Agreement Policy Template (Word/PDF) defines a three tier environment and specific SLAs metrics that are both internally and externally focused. The sample contain over 70 metrics presented graphically in PDF format plus a Word Format job description for Directory IT Management and Control.
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| R-00038 / Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle (Word/PDF) | $349.00 | |
Metrics, Service Level Agreement (SLA) and Outsourcing Job Description Bundle includes 12 full job descriptions in WORD and PDF formats. They are:
1. VP Administration
2. VP Strategy and Architecture
3. Director IT Management and Control
4. Manager Contracts and Pricing
5. Manager Controller
6. Manager Metrics
7. Manager Outsourcing
8. Manager Service Level Reporting
9. Metrics Measurement Analyst
10. Quality Measurement Analyst
11. System Administrator Unix
12. System Administrator Windows
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| P-00881 / Internet and IT Position Descriptions HandiGuide (PDF Book & Word Files) | $1,495.00 | |
The Internet and IT Position Descriptions comes in PDF format and WORD files. The PDF book is over 650 pages in length and contains 231 Job Descriptions in addition to a Job Progression Matrix Template, Job Evaluation Questionnaire, and Position Description Questionnaire. There are two (2) word files for each job description (WORD 2003 and WORD 2007 formats). Long file names have been used to make customization easier.
Includes positions from CIO, CSO and CTO to Wireless and Metrics Mangers. All of the positions in the book have been created to reflect the technology world of 2010.
BONUS ---- If you provide us with up to five (5) completed Position Description Questionnaires within 30 days of purchase, we will create the 5 position descriptions for you and provide you with 24 months of free update service for the HandiGuide and all job descriptions that we update and create.
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| R-00033 / Disaster Recovery Plan (Business Continuity) Template and Job Description PREMIUM Edition | $799.00 | |
The Disaster Recovery Plan (DRP) Template PREMIUM Edition includes both the FULL DRP template in WORD and PDF formats plus the Disaster Recovery Plan Management Job Description Bundle which includes 15 detail job descriptions in both in WORD and PDF formats.
The template is IS0 27000 Series, Sarbanes Oxley, PCI-DSS, and HIPAA compliant.
The job descriptions included are: Chief Information Officer; Chief Security Officer; Chief Compliance Officer; VP Strategy and Architecture; Director Disaster Recovery and Business continuity; Director e-Commerce; Manager Disaster Recovery; Manager Disaster Recovery and Business Continuity; Disaster Recovery Coordinator;
Disaster Recovery - Special Projects Supervisor;
Manager Database;
Capacity Planning Supervisor; Pandemic Coordinator;
Manager Media Library Support; and
Manager Site Management
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| R-00034 / Security Manual Template PREMIUM Edition (Word) - ISO 27000 Compliant | $999.00 | |
The Security Manual Template - ISO 27000 (ISO 27001 & ISO 27002) Compliant is provided in Word format. It is a complete Security Manual and can be used in whole or in part to define and establish responsibilities, actions and procedures to manage the security of your computer, communication, Internet and network environment . In addition the Security Management Template PREMIUM Edition includes a 22 page Excel Security Audit Program and 16 full job descriptions in WORD and PDF formats. The jobs are:
1. Chief Compliance Officer (CCO);
2. Chief Security Officer (CSO);
3. VP Strategy and Architecture;
4. Director e-Commerce;
5. Database Administrator;
6. Data Security Administrator;
7. Manager Data Security;
8. Manager Facilities and Equipment;
9. Manager Network and Computing Services;
10. Manager Network Services;
11. Manager Training and Documentation;
12. Manager Voice and Data Communication;
13. Manager Wireless Systems;
14. Network Security Analyst;
15. System Administrator - Unix; and
16. System Administrator - Windows
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